Connect with Healthcare on-the-go

Take control of your healthcare journey with MyHeala App – connect with providers anytime, anywhere, for personal and employee wellness.

Quality healthcare
access for indivduals.

Book Your Way

Book instant consultations or schedule an appointment on the app.

Flexible Consultation Options

Choose the mode of your consultation – chat, audio, video, or all three!

Timely Health Reminders

Personalised reminders so you do not forget your important doctor’s appointments.

Plan Your Hospital Visits

Book your hospital appointments ahead of time with your preferred doctor

Flexible Rescheduling Options

If you miss your appointment, you can always reschedule with your doctor.

End-to-end encryption

Consultations are 100% safe and secure.

Prescription Delivery to Your Door

Get in-app prescriptions to one of our partner pharmacies, which will, in turn, deliver your medication to your home or a preferred location.

Convenient Testing Options

Home sample pickup and walk-in options available for test referrals on the app.

Doctors Available 24/7

You have access to quality doctors 24/7!

Frequently Asked Questions​

We are passionate about providing quality and standard services to our users.

What are the health plans available and how do I get them?

We offer a variety of health plans designed to fit different needs, including individual, family, and corporate options. Each plan provides access to a network of healthcare providers, virtual consultations, prescription services, and more. To find the right plan for you, CLICK HERE. If you need further assistance, our support team is here to help you choose the best option!

How do I access my medical records on Heala?

You can access your medical records by logging into your account on the Heala app and navigating to the “Consultations” page.

Is my personal and medical information secure on Heala?

Yes, Heala takes data privacy and security seriously, and implements industry-standard measures to protect your information.

Can I schedule a virtual consultation with my doctor through Heala?

Yes, if your doctor is registered on Heala, you can schedule a virtual consultation and receive reminders and notifications.

Is care received through Heala covered by insurance?

Yes, Heala is committed to working with various insurance providers to ensure coverage for our services. Please check with your insurance provider to confirm coverage details.

Still got questions?

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